Support

To enable you to get the most from the NLA Mortgages service, we have set up a support team to help with your enquiries. They will be able to assist you in many ways and to answer any questions you have about NLA Mortgages.

For example:

  • You would like assistance using the Sourcing and Quotation System to ensure that you find the most appropriate mortgage for your individual circumstances.
  • You would like to discuss the mortgage schemes available in more detail. The support team has an indepth knowledge of lender criteria and the schemes available and will be able to help you find a Buy to Let mortgage to suit your needs.
  • You have a Buy to Let portfolio and would like to discuss your options in more detail.
  • You cannot find what you want on the NLA website or have found a better product elsewhere.
  • You would like help using the electronic application form or have some questions about the information you have to submit, then a member of the team is there to assist you.

We will also be compiling a Frequently Asked Questions page on this website, so please do not hesitate to ask us if you have any queries about NLA Mortgages.

The support team can be contacted on 029 2069 5555, Monday to Friday 9am to 5pm or by emailing support@nlamortgages.co.uk

When we have received your application we will contact you to see if you would like to register for Online Case Tracking (OCT).  This will allow you to track the progress of your application via the internet 24 hours a day from anywhere in the world. Once you have registered for Online Case Tracking it can be accessed by clicking the button below.